CRM

The Importance of Extraordinary: why good customer service is not enough

Gareth Cartman
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CRM

A cursory glance through trip advisor and you commonly see two types of review; the bad and the brilliant. The plain old good – not…


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How to Select the Right CRM for Your Email Marketing Needs

Aina Neva Fiati
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CRM

Email is among the most powerful online marketing tools out there; for many marketers, email marketing trumps PPC and offline marketing. The reason is simple;…


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CRM horror stories and how to avoid becoming part of the 75% failure sequel

Admin
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CRM

Once upon a time (or in the late 80s to be specific), someone invented the CRM system. Back then, it was referred to as ‘database…


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Struggling with CRM – Time for a strategy rethink

Admin
/
CRM

If one were to succinctly summarize the very real struggle that CRM companies are faced with today; it would be termed as haplessness in dealing…


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The Value of Communication in CRM User Adoption

Admin
/
Analytics

We’re a nation of talkers. We talk all day – or type – on Twitter, Facebook, e-mail, and at the water cooler. Communication has become…


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Tips for Managing your Clientele during the Winter Holidays

Admin
/
CRM

The importance of good communication with clients is key, and a big secret in the corporate world is that the lifeblood of any business is…


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Tips for Beginners to Create Winning CRM Strategy

Admin
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CRM

For a winning CRM strategy, you will need to coordinate all business elements for making it possible. But, one thing is sure that you have…


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Anti Social Behavior, Again – The results of our 2013 email responsiveness research

Admin
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CRM

Hey Null! It’s time for the results of our 2013 annual email responsiveness survey. You know, where we see if corporations will actually answer one…


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CRM: How to Keep Balance between Marketing, Sales and Services

Admin
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Contact Center and Customer Service

Customer Relationship Management is an important mechanism for any business. The reason is that it will guide the business to make the better relationship with…


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Top CRM Implementation Tips

Admin
/
CRM

Recently, RingLead sponsored a webinar focused on all-to-common CRM implementation mistakes that organizations make.  The webinar was hosted by RingLead Chief Product Officer Michael Farrington and his…


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