The Importance of Extraordinary: why good customer service is not enough
A cursory glance through trip advisor and you commonly see two types of review; the bad and the brilliant. The plain old good – not…
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A cursory glance through trip advisor and you commonly see two types of review; the bad and the brilliant. The plain old good – not…
Email is among the most powerful online marketing tools out there; for many marketers, email marketing trumps PPC and offline marketing. The reason is simple;…
Once upon a time (or in the late 80s to be specific), someone invented the CRM system. Back then, it was referred to as ‘database…
If one were to succinctly summarize the very real struggle that CRM companies are faced with today; it would be termed as haplessness in dealing…
We’re a nation of talkers. We talk all day – or type – on Twitter, Facebook, e-mail, and at the water cooler. Communication has become…
The importance of good communication with clients is key, and a big secret in the corporate world is that the lifeblood of any business is…
For a winning CRM strategy, you will need to coordinate all business elements for making it possible. But, one thing is sure that you have…
Hey Null! It’s time for the results of our 2013 annual email responsiveness survey. You know, where we see if corporations will actually answer one…
Customer Relationship Management is an important mechanism for any business. The reason is that it will guide the business to make the better relationship with…
Recently, RingLead sponsored a webinar focused on all-to-common CRM implementation mistakes that organizations make. The webinar was hosted by RingLead Chief Product Officer Michael Farrington and his…