Every business owner is involved with project management in some form. Whether it's planning a website launch, creating new products, or other endeavors each activity is really a project to manage. Many small businesses cannot hire a project manager for each project that they do. Sometimes there … [Read more...]
6 Thing You Need To Decide Before Buying CRM Software
I’ve been involved with buying a new CRM software four times. Each time we did our research, spent quite a bit of money (last one alone cost $50k) and yet failed to get what we had wanted. Later, as co-founder of a CRM startup I’ve talked to dozens of people looking to get new software to manage … [Read more...]
Top 10 Things to Remember When Configuring Your Call Centers IVR Menu
There's no argument to defend the reality that complex IVR menus can frustrate callers. Where IVR menus are structured to organize customer requests and put customer service back in the hands of the customers, the complex hierarchy of menus can make someone regret using your company. In the … [Read more...]
CRM Software Reviews
Top CRM Software Reviews for large, medium, and small businesses. Today we did crm software reviews for sage act, sugar crm, planplus online, and zendesk to see what all the fuss was about. Sage Act CRM Software Review Cost: Sage ACT! 2011's CRM Software Pro lists for about $171.99 ($126.95 for an … [Read more...]
How Small Businesses Choose Cloud Applications
Most small businesses need access to enterprise level software, especially in terms of customer relationship management (CRM) software, but they don't have the budget. Therefore, business owners turn to cloud applications that offer useful technology for a budget friendly monthly rental fee. … [Read more...]
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