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CRM: the Good, the Bad, and the Unexpected

February 15, 2012 by admin Leave a Comment

77,300 companies use just one of the leading customer relationship management solutions. Statistics like this show us CRM software is a popular tool to help companies manage their contacts. How effective is new CRM software? Unfortunately, many CRM platforms fail. Forrester conducted research on the … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, Social CRM, Technology

Social Media Marketing – Some Essential Reference Points Today

December 18, 2011 by admin Leave a Comment

Marketing offline and promoting through social media are two different things. Social media are a highly interactive two-way medium. This enables anyone to reach easy a global audience. It’s an equal opportunity for anybody to voice their thoughts, opinions, and share information at their … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Social CRM, Social Media

The Social Viral Marketing Today

December 4, 2011 by admin 1 Comment

Generally speaking, an online item of viral marketing is something that spreads through personal contact, from one person to the next, and the speed at which is spreads is exponential. In the marketing Internet area are viral reports, viral articles, viral videos, even viral blogs and not at last … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Marketing, Social CRM, Social Media

Google+: The New CRM Environment

July 23, 2011 by admin 2 Comments

There’s a new social media platform in town – and one that we should probably take notice of because it is owned and run by Google. If you have not yet heard about Google+ you have probably been on Planet Mars for the last few weeks (or maybe just on vacation). I thought that in this … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Social CRM, Social Media, Technology

The Other Cloud CRM Vendors

May 23, 2011 by admin Leave a Comment

Salesforce.com is the recognized 800-pound gorilla in cloud CRM software. However, while they may own "CRM" on the stock exchange, they do not own the market. Salesforce's tool is fairly intuitive with deep Sales Force Automation (SFA) functionality. It should definitely make your … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, Social CRM, Technology

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