If customers were predictable and bought the same products, in the same frequency at the same time, year in year out, a solo CRM system would manage everything more than capably. But as we all know, that is just not the reality in business. Customers have unique behaviours and trends. They are … [Read more...]
Social CRM and Its Place in the Sales Process
Even though Social CRM is still a new concept gaining traction in the sales world; it is a trend that cannot be ignored. Social CRM is changing the way that businesses not only conduct business, but also how they understand their target markets and engage with customers. Social CRM is not all … [Read more...]
Free CRM in the Cloud
The word “free” has such a sweet ring to it and it gets sweeter when the there are no catches to the deal. I mean, like really free as in free CRM in the cloud that you can use to offer more value to your customers and increase business. Yup, web-based CRM that comes free is loaded … [Read more...]
What are the benefits of Open Source Cloud CRM?
The benefits of cloud CRM are in plain sight and with judicious choice you can have these benefits magnified. When choosing a cloud CRM provider, you may wish to factor in open source technology into the mix. Open source as you know is a platform on which everyone’s invited to pit in with their … [Read more...]
Cloud CRM Solutions – Thoughts on Cost Considerations
Cloud CRM Solutions - It would be a trite banality to state that cloud CRM brings major cost savings with it; but as it is with so many truths that “stare you in the face”, how true is this one? True, to a large extent, particularly for smaller businesses that can save on all the assorted IT costs … [Read more...]
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