A simple, step-by-step guide for businesses implementing a CRM process, also called a Customer Relationship Management process. Overview of the CRM Process At some point in the business lifecycle, you’re going to find yourself needing to set up a CRM process. Maybe you’re growing, maybe customers … [Read more...]
Integration Is Key For Success With Marketing Automation
Arguably the most important value-add of implementing a marketing automation system is the alignment of marketing and sales. By being able to share lead information in real time, you can ensure that you are presenting the best messages to the right prospects at the exact right time. But all of this … [Read more...]
What is the Best On-line Customer Contact Management Software?
Successful small business owners understand how many facets of their business need to be managed on any given day. The balance of time, resources and workload becomes more complex the faster the business grows and the more customers the business gets. Many small business owners or managers in small … [Read more...]
