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Cloud CRM Solutions – Thoughts on Cost Considerations

January 9, 2013 by admin Leave a Comment

Cloud CRM Solutions - It would be a trite banality to state that cloud CRM brings major cost savings with it; but as it is with so many truths that “stare you in the face”, how true is this one? True, to a large extent, particularly for smaller businesses that can save on all the assorted IT costs … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, Editor's Pick, Social CRM, Technology

4 Ideas to Put Cloud CRM to Work for Your Small Business

January 7, 2013 by Aina Neva Fiati Leave a Comment

If you run a small to mid-sized business, you would have doubtless given cloud CRM a thought. Put simply, cloud CRM enables data capture and its conversion into usable information so that you can retain existing clients and expand your customer base. Note, we speak of clients and customers. And … [Read more...]

Kategori: CRM Articles, ThinkAboutCRM.com Topik: CRM, Editor's Pick, Social CRM, Technology

What Is a Sales Force Automation?

December 14, 2012 by Aina Neva Fiati Leave a Comment

  What is a Sales Force Automation system? Sales Force Automation is a program designed to automate the many facets of business related to sales.It provides a system for integrating and managing in one system the entire gamut of the whole sales operation from customer support, processing … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, Editor's Pick, Sales

6 Little Things to Add to Your Formula of Customer Service Excellence

December 12, 2012 by admin 4 Comments

Read on.... Simple Tips to Improve your Customer Service Excellence! As any good business owner knows, customers are what make a business succeed or fail, and most businesses already place a great deal of importance on providing customer service exellence. However, no matter how well your staff is … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Contact Center and Customer Service, CRM, Editor's Pick

Effective Telemarketing Techniques

December 7, 2012 by admin 1 Comment

  Uncovering new opportunities and potential new business is an essential task of any sales team. However, it is probably one of the most unpopular activities. The main reason for this is that professional salespeople, just like the rest of us, fear rejection. The reality is though - if we have … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Editor's Pick

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