Cloud CRM Solutions - It would be a trite banality to state that cloud CRM brings major cost savings with it; but as it is with so many truths that “stare you in the face”, how true is this one? True, to a large extent, particularly for smaller businesses that can save on all the assorted IT costs … [Read more...]
4 Ideas to Put Cloud CRM to Work for Your Small Business
If you run a small to mid-sized business, you would have doubtless given cloud CRM a thought. Put simply, cloud CRM enables data capture and its conversion into usable information so that you can retain existing clients and expand your customer base. Note, we speak of clients and customers. And … [Read more...]
What Is a Sales Force Automation?
What is a Sales Force Automation system? Sales Force Automation is a program designed to automate the many facets of business related to sales.It provides a system for integrating and managing in one system the entire gamut of the whole sales operation from customer support, processing … [Read more...]
6 Little Things to Add to Your Formula of Customer Service Excellence
Read on.... Simple Tips to Improve your Customer Service Excellence! As any good business owner knows, customers are what make a business succeed or fail, and most businesses already place a great deal of importance on providing customer service exellence. However, no matter how well your staff is … [Read more...]
Effective Telemarketing Techniques
Uncovering new opportunities and potential new business is an essential task of any sales team. However, it is probably one of the most unpopular activities. The main reason for this is that professional salespeople, just like the rest of us, fear rejection. The reality is though - if we have … [Read more...]
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