Businesses big and small can benefit by saving on CRM deployment and installation if they can gauge trends correctly. Here are five crucial CRM trends for 2014 that will define business-consumer interaction not just next year but also beyond that. Focus on mobile – Mobile CRM has well and truly … [Read more...]
Top CRM Implementation Tips
Recently, RingLead sponsored a webinar focused on all-to-common CRM implementation mistakes that organizations make. The webinar was hosted by RingLead Chief Product Officer Michael Farrington and his former mentor and Cloud Theory CEO Brian Marchand, two CRM veterans that have 20+ years of … [Read more...]
How to Overcome Problems while Implement CRM Strategy
According to the experts, CRM or customer relationship management is basically a business strategy, which different companies implement in order to reduce the cost, boost up the profits and enhance he customer services and loyalty. When it comes to benefitting from these strategies, different … [Read more...]
Giving More to Your Customers with CRM
When great customer service is received you might tell one or two people you meet. When bad customer service is received, it’s more than likely that you will tell more people - you might call out a company on Twitter, goading them into responding (or sending you a freebie) whilst simultaneously … [Read more...]
