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Does Your Company Walk the Talk? (Result of our 2010 Responsiveness Survey)

October 9, 2010 by admin Leave a Comment

If I am in the buy cycle, companies tend to be quite responsive. But if I’m not, it’s another story, and that story encompasses research, problems and just plain old dopey questions. (Dopey, I might add, is in the eye of the beholder.) Although I am the customer of many companies, I … [Read more...]

Kategori: ThinkAboutCRM.com Topik: Contact Center and Customer Service, Loyalty, Marketing, Others

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