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Anti Social Behavior, Again – The results of our 2013 email responsiveness research

January 2, 2014 by admin Leave a Comment

Hey Null! It’s time for the results of our 2013 annual email responsiveness survey. You know, where we see if corporations will actually answer one dopey question from one dopey customer. You know—like thanks for being such a loyal email subscriber. Perhaps I started this off with an attitude. … [Read more...]

Kategori: ThinkAboutCRM.com Topik: customer experience, Customer Experience Management

CRM Trends for 2014

December 2, 2013 by Aina Neva Fiati 1 Comment

Businesses big and small can benefit by saving on CRM deployment and installation if they can gauge trends correctly. Here are five crucial CRM trends for 2014 that will define business-consumer interaction not just next year but also beyond that. Focus on mobile – Mobile CRM has well and truly … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM Guide, CRM Software, CRM Software Review, crm system, CRM systems, CRM trends 2014

CRM: How to Keep Balance between Marketing, Sales and Services

November 11, 2013 by admin Leave a Comment

Customer Relationship Management is an important mechanism for any business. The reason is that it will guide the business to make the better relationship with its customers. Even, the CRM make the business more profitable through its powerful intervention between the customer and the business as … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, CRM Software, CRM strategy

Top CRM Implementation Tips

October 10, 2013 by admin Leave a Comment

Recently, RingLead sponsored a webinar focused on all-to-common CRM implementation mistakes that organizations make.  The webinar was hosted by RingLead Chief Product Officer Michael Farrington and his former mentor and Cloud Theory CEO Brian Marchand, two CRM veterans that have 20+ years of … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, CRM articles, CRM Guide, CRM implementation, CRM Software, CRM systems

CRM: The Way to Turn Customers into Clients

October 7, 2013 by admin Leave a Comment

  The customer relationship management is the best way to convert the customers into the clients. The reason is that it is only way you can get the customers instantly as a client for your business. Moreover, it will also help you to reap the benefits from this conversion as well. Logically … [Read more...]

Kategori: ThinkAboutCRM.com Topik: CRM, CRM articles, CRM implementation, CRM Software, CRM strategy

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