Top CRM Software Reviews for large, medium, and small businesses.
Today we did crm software reviews for sage act, sugar crm, planplus online, and zendesk to see what all the fuss was about.
Cost: Sage ACT! 2011’s CRM Software Pro lists for about $171.99 ($126.95 for an upgrade) while the Premium costs $344.99 ($224.95 for an upgrade).
Features:
- Contact Management
- Marketing Automation
- Salesforce Integration
- Email Management
- Lead Management
- Reporting & Analytics
- Social Media Integration
- Accounting Integration
- Work Flow
- Customizable
- Online and/or Onsite
Compared to past crm software reviews for Act CRM, we blew a sigh of relief with the newest software version. Significant upgrades have been made since then; like a thoughtful user experience, better design, accounting & social media integrations, and the featured we loved most….it worked and looked great on our smartphones. As a customer, you can either choose an online version of the crm software…or if you want it on-site, that is still available as well.
A few negatives we noticed was a slightly annoying wait time in performing normal tasks. A few of the menu items were hard to find. However, it was robust, and affordable for your average CRM software which is why we gave it gets good reviews.
Demo Sage Act! CRM Software for Free
Infusion Soft CRM Software Review
Cost: Infusion Soft CRM ranges from $199/month-$999/month for enterprise versions.
Features:
- Ecommerce
- Partner Management
- Marketing Automation
- Mobile and Tablet Ready
- Business Workflow
- Advanced Reporting
- Advanced Analytics & Reporting
- Email Marketing
- Lead Management
- Web Based
Compared to Act, we found Infusion Soft CRM to top the charts. No wonder it’s often referred to as the best CRM software available in the industry. Perhaps the biggest difference that sets this CRM apart from others, was the integrated ecommerce features we haven’t been able to find anywhere else. Top tier support and training also came standard with this one, a feature some other CRM softwares were charging extra for.
Demo Infusionsoft CRM Software for Free
ZenDesk Customer Support Software Review
Cost: $20/YEAR -$99/Month (the $20 year pricing package was pretty amazing)
Just a Few Features:
- Branded Web Portal
- Customer Support Tickets
- Forums & Knowledge Center
- User Segmentation
- Feedback Tab
- User Ideas
- Analytics
- Twitter, Facebook, and Google
- Smartphone and Tablet Compatible
- Domain Mapping
Wow. If you are looking for a complete web-based customer support and communication solution, look no further than ZenDesk. It was like user noise and desk.com mashed together. No customer will go unnoticed with this solution. The feedback tab and customer support portal had complete control over design and CSS, allowing it to integrate beautifully & seemlessly with your own website.
Planplus Online CRM Software Review by Franklin Convey
Cost: $15/month -$299/month
Features:
- Products, Quotes, Pricelists
- Email Management
- Collaboration
- Planner
- Goals Tracker
- Email Templates
- Lead Management
- Sales Management
- Case Management
- Mobile & Tablet Ready
- Web Based
Who could organize us better than a CRM Software from Franklin Convey? I was suprised when we found out they offered one. What really made this one top our crm software reviews, was the integrated goals, planning, and all around organization for this….making it a complete personal productivity and company productivity tool. It was like a complete life & business management system all in one.
Hi Aina, That’s a great list of CRM software apps. We have used multiple CRM applications in the past and realised that there were so many features that we didn’t require. So, we recently switched to HappyFox (http://www.happyfox.com), a customer support tool and ticket management software, that suited our needs best. Its great user interface and powerful automation features have significantly improved our efficiency in delivering quality customer service. This in turn has resulted in higher customer satisfaction and retention ratings. HappyFox also comes with affordable monthly pay plans that have helped us stick to our budgets.
Hi Cassy,
Glad that finally you found the CRM solution that fit with your company's requirements. I haven't heard yet before about happyfox CRM, let me have a look on the link you provided to see what they have… thanks for the info!
Best, Aina
Hello there,
Wonderful provider reviews! I’d like to mention and webCRM’s entirely web-based SaaS solution accessible from every browser or mobile device.
Pricing: 32$ user/month
Features:
– Contact Management
– Activity Management
– Sales Pipeline, Opportunities and Budget Management
– Marketing, Campaign and Lead Generation
– Email Management
– Outlook Integration
– Website Integration
– E-Conomic ERP System Integration
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