When it comes to looking after our customers, quite often there’s a gap, a huge gap between theory and practice. There are books about customer relations; there are videos about customer relations; there are Gurus (mostly self-appointed) about customer relations. None of them actually have to … [Read more...]
Is Free Help Desk Software Right for Your Business?
One of the most common questions we hear when buyers call us for advice about help desk software is, “Aren't there free systems we can use?” The short answer to this question is yes. Many help desk software vendors offer a free version of their product, in addition to a paid option with more … [Read more...]
5 Steps To Successful CRM Implementation And Productivity
Business productivity in Europe is at a historic low. The Eurostat Labour Productivity Index shows that worker output has remained weak since 2008. Many businesses seek to create their own opportunities to boost employee productivity. Independent research shows many businesses turn to CRM systems to … [Read more...]
Social Media the New Driving Force Behind CRM
The advent of social media has thrown up so many new opportunities and even more new challenges for businesses, that it can be hard for companies to know where to start. In a survey by IBM Institute for Business Value, they discovered that although 79 per cent of companies have social networking … [Read more...]
How Easy to Stay a Step Ahead After Changed Consumer Behavior
Introduction: The behavior of the consumers has changed over the years. 10 years ago people tend to purchase items in a totally different fashion then what they are doing now. Today the consumers are concerned about the products what they buy; hence they are purchasing better products. They gain … [Read more...]
- « Previous Page
- 1
- …
- 3
- 4
- 5
- 6
- 7
- …
- 96
- Next Page »
