Recently, RingLead sponsored a webinar focused on all-to-common CRM implementation mistakes that organizations make. The webinar was hosted by RingLead Chief Product Officer Michael Farrington and his former mentor and Cloud Theory CEO Brian Marchand, two CRM veterans that have 20+ years of … [Read more...]
CRM: The Way to Turn Customers into Clients
The customer relationship management is the best way to convert the customers into the clients. The reason is that it is only way you can get the customers instantly as a client for your business. Moreover, it will also help you to reap the benefits from this conversion as well. Logically … [Read more...]
CRM – Internal Advocates for Your Marketing Activities
In our objectives to get, keep and grow customers, many companies often look within their own walls to build customer relationships. Especially in large companies with many product divisions, finding customers within the employee base can be an easy win. As customers themselves, employees can be … [Read more...]
Giving More to Your Customers with CRM
When great customer service is received you might tell one or two people you meet. When bad customer service is received, it’s more than likely that you will tell more people - you might call out a company on Twitter, goading them into responding (or sending you a freebie) whilst simultaneously … [Read more...]
5 Signs Your CRM System Is Holding Back Your Business
Think five years’ back to what customers required. Digital and social media were just starting to make their impact. The recession hit. Customers began to look for diverse ways of developing business through innovative channels. It’s highly likely that their behaviours have changed significantly … [Read more...]