Companies stand united under the flag of CRM, saluting it as the righteous way to profitability. Many, however, apply it with a broad brush, actively undercutting their potential return. Here’s what I mean. The center of CRM is the word relationship, implying communication between buyer and seller, company and customer, which is exactly where the […]
Learn How Easy the System is to Set-up Many of the earlier solutions for adding chat to a website are based on the traditional desktop software model.
Successful small business owners understand how many facets of their business need to be managed on any given day. The balance of time, resources and workload becomes more complex the faster the business grows and the more customers the business gets. Many small business owners or managers in small businesses are curious about switching to […]
Your field sales representative is at your dealer’s store placing new orders with a few clicks from his mobile, directly into your CRM system. His smart phones beeps with a sms stating that a new lead is been assigned to him from his territory. On the other side your sales operations executive receives the real-time […]
Many small businesses rely on their standard office email software to keep in touch with customers. Most commonly this is done through one-to-one communication, responding to questions or letting the best customers know news, offers or simply to touch base in hope of finding a sale. The small businesses with the biggest trend in new […]