Research Organization
The following links are the IT Research Organizations that cover CRM related issues in their research.
Please do inform us at info@thinkaboutcrm.com if you know any other research organizations to be listed here.
AMR Research
AMR Research - an industry and market analysis firm providing independent advice on e-business strategy and infrastructure.
URL : www.amrresearch.com
IDC Research
IDC – a provider of technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers and users of information technology.
URL : www.idc.com
Yankee Group
Yankee Group - focusing on the Internet, electronic commerce, communications, wireless mobile, computing, and enterprise applications, they provide planning assistance, technology and market forecasting, and cross-industry analysis.
URL : www.yankeegroup.com
Forrester Research
Forrester - an independent research firm that analyzes the future of technology change and its impact on businesses, consumers, and society.
URL : www.forrester.com
Gartner
Gartner Group - provides business technology research, consumer and market intelligence, consulting, conferences and decision-making tools.
URL : www.gartner.com
Aberdeen Group
Aberdeen Group – provides IT consulting and market strategy advice to the IT supplier community.
URL : www.aberdeen.com
Ventana Research
Ventana Research - Business Intelligence & Performance Management research and advisory services firm, provides expert insight and guidance to help organizations operate more efficiently and effectively. Industry research benchmarks reach over 2.5 million business and IT professionals around the world
URL : www.ventanaresearch.com
Frost and Sullivan
Frost & Sullivan - Financial Insights, an IDC Company, provides independent research services, custom consulting and detailed multi-client studies on technology issues and challenges facing the financial services industry.
URL : www.frost.com