Vice President – Cross Industry Business Solutions, Teradata Corp.
Ronald S. Swift is an internationally known consultant, author, luminary, and strategist in the areas of Marketing and Customer Relationship Management, Business Performance...
Author: CRM at the Speed of Light – 3 Editions, 8 languages
Chief Customer Officer, BPT Partners President, The 56 Group, LLC
EVP, CRM Association
Co-Chairman Rutgers CRM Research Center
President, CRM Association, Atlanta Chapter
President of Pedowitz Group
Jeff Pedowitz is President/CEO of The Pedowitz Group, a Web 2.0 marketing services firm that enables marketing and sales teams to achieve their goals through the application of strategy, execution and technology selection...
Principal at Hornstein Associates
Author, lecturer and consultant, Scott has worked with clients in all phases of marketing strategy, research and implementation. His customer relationship methodology emphasizes respect and trust in all forms of...
Founding Partner of The Call Center School
Maggie Klenke is a Founding Partner of The Call Center School, a Nashville, Tennessee based consulting and education company. The company provides a wide range of educational offerings for call center...
Founding Partner of The Call Center School
Penny Reynolds is a Founding Partner of The Call Center School where she heads up curriculum development. She develops and teaches courses on a wide variety of call center topics, including workforce...
Chief Experience Officer of Storyminers
In the emerging field of experience design, Mike is a marketing-branding-operations-strategy visionary whose job is to see what you don't see. His gift and his passion is to learn your brand's story and then...
President & Founder of Driva Solutions, LLC
Bill Price founded Driva Solutions, LLC in September 2001 after serving as Amazon’s first Global VP of Customer Service.
He also co-founded the 10-country LimeBridge Global Alliance to help build...
Director of Rhea Consulting Pte Ltd
A Director of Rhea and LimeBridge Alliance partner for 5 ½ years, Ian is an experienced customer management consultant with extensive knowledge and experience of customer management and business transformation. He...
