Workforce Management, Part 5: Managing Daily Staffing and Service
Author: Penny Reynolds, Founding Partner of The Call Center School, www.thecallcenterschool.com
| Attachment | Size |
|---|---|
| WFM 5: Managing Daily Staffing and Service | 30.24 KB |
Author: Penny Reynolds, Founding Partner of The Call Center School, www.thecallcenterschool.com
| Attachment | Size |
|---|---|
| WFM 5: Managing Daily Staffing and Service | 30.24 KB |