Maggie Klenke

Founding Partner of The Call Center School

Maggie Klenke is a Founding Partner of The Call Center School, a Nashville, Tennessee based consulting and education company. The company provides a wide range of educational offerings for call center professionals, including traditional classroom courses, web-based seminars, and self-paced e-learning programs at the manager, supervisor, and frontline staff level. Klenke is the author of Business School Essentials for Call Center Managers, as well as other call center management books.